What Ability Event Day Tote
Shipping
- Orders placed before 9am AEDT Monday will be shipped same day
- Orders placed before 12pm AEDT Tuesday - Friday will be shipped same day
- Orders placed outside of these hours or on weekends will be shipped next business day
- During peak/sale seasons you may experience delays of up to a few days
- All Pre-Orders will be sent via standard shipping
- Timeframes listed below are indicative only
Australia
STANDARD SHIPPING (2-8 DAYS)
Orders >$100 AUD | Free
Orders <$100 AUD | $6.95
EXPRESS SHIPPING (1-4 DAYS)
Orders >$200 AUD | Free
Orders <$100 AUD | $10.00
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@whatability.com.au. Please note that returns will need to be sent to the following address:
What Ability
Suite 401/19 Roseby St,
Drummoyne
NSW 2047
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@whatability.com.au.
All items are machine washable at a low heat. Avoid tumbledry.
